Preamble: This is a 'generic' terms and conditions. Applicable for all Written tracks.You may not terminate/cancel the purchase during and/or in the middle of SPOTO support life-cycle.
As soon as our propriety materials are shared/downloaded/remote-accessed:
1) Payment must be cleared first to receive "support" services
2) There is no refund/return policy in this transaction once you start to receive service
3) Written candidates (Customer/Recipient of our service) must borne PAYPAL service charges in addition to our written exam clearance: fees.
4) Written candidates (Customer/Recipient of our service) must appear within a certain time frame window as agreed through mutual consent. See Support-cycle PDFs
5) We provide 8 days *24hours for practice on remote server， we don't provide any download.
6）We only allow one device to access materials, the server will bind your device
7）we do not accept refunds because it is a special price
8）If you pay multiple exam service, you need to share the latest pass screenshot, we deliver next one after get the last exam report

1) CCIE  Lab Exam Service include workbook Service ; Our Service Period is 3 months. We provide 152 hours of rack practice

2) After payment is finished , we email Workbook to customer. Once Customer receive workbook PDF (encrypted) and open that, it can confirm that the customer has received the goods.

All secure PDFs, and secure Video lab dumps are LOCKED in One Physical PC of Customer. Cannot print out or share!

3) We have a head-teacher and Teaching assistants under SKYPE/WhatsApp groups for Lab-support. Communication shall be on Email/Skype/WhatsApp messaging

4) We do not guarantee 100% pass the Exam.

5) No refund will be provided after you register and use our encrypted files.

6）we count service time when we send lab materials to you.

7) we send lab materials when it become stable.

8）we do not accept refunds because it is a special price

We delivered materials  stage by stage

Phase 1：Section 2.1, 2.2, 2.3, 2.4 and Section 1.2, 1.3, 1.5 

Phase 2：Section 3.2, 3.3, 3.4, 3.5 and Section 4.3, 4.4

Phase 3：Section 1.4, 3.1, 4.1, 4.2, 4.5, 4.6

we delivered Phase 2 materials after you complete Phase 1.

we delivered Phase 3 materials after you complete Phase 2.

the design materials will be sent 1 week before your exam date.